Delivery Policy

Products marked Instant are delivered automatically right after your payment is confirmed. Gift card codes appear on your order page and are also sent to you by email and SMS. Game top-ups are added to the Player ID you entered.

Products marked Fast are sent automatically right after your payment is confirmed. Most orders arrive within a few minutes. In rare cases it can take longer, but never more than 24 hours.

Some products are delivered by our team. Instant products that are out of stock at the moment are also delivered by our team.

Manual orders are handled during our delivery hours: 12:30 PM to 2:00 AM, Bangladesh time. Orders placed outside these hours are delivered when the next delivery period starts.

You can follow every order on your order page. It moves from Paid to Processing, then In progress, then Completed. We also send you an email when your order is completed.

Please check your Player ID, server and account details before you pay. If the details are wrong, delivery can fail or go to the wrong account. Contact us at once and we will help where we can.

In rare cases a delivery can take longer because of the game publisher or a supplier. If your order is not delivered within the time shown, open a case from your order page or talk to us on live chat.

If we cannot deliver your order, you can ask for a refund under our Refund Policy.