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Returns must be in original condition, unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
It can take up to 2 days for us to receive and process your return. Once processed, your refund can take up to 2-3 days to reflect on your account statement. You will receive a confirmation email once this is completed.
Unlikely situation that you have received the wrong item, you can contact our customer service team by visiting our Contact Us page.
Last Updated: June 21, 2024
Thank you for shopping at Gamers Bangladesh. We appreciate your business. If you are not entirely satisfied with your purchase, we’re here to help.
Orders submitted online and paid are processed immediately and cannot be canceled.
There will be no returns once the goods are delivered. All goods and cards are generated via API, making cancellations or refunds strictly prohibited after delivery.
No exchanges will be made for delivered products.
You may request a refund if your cards or gaming goods have not yet been processed or delivered. However, no refunds or cancellations are allowed for Direct Delivery/Instant Delivery products.
If you receive a damaged or defective product, please contact us immediately with details and we will guide you on the process to resolve the issue.
Please provide your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Please note that this Refund and Returns Policy does not affect your statutory rights. For more information about your rights, contact your local consumer protection authorities.
We reserve the right to update or change our Refund and Returns Policy at any time. We will notify you of any changes by posting the new Refund and Returns Policy on this page. You are advised to review this Refund and Returns Policy periodically for any changes. Changes to this Refund and Returns Policy are effective when they are posted on this page.
If you have any questions about our Refund and Returns Policy, please contact us via Whatsapp.
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