Information questions

Frequently Asked Questions

What products does Gamers Bangladesh offer?

Gamers Bangladesh provides digital game deliveries and gift cards. All items are delivered through official channels, and every product is fully authorized by our provider companies.

Which payment methods are supported?

We accept payments via:

  • bKash

  • Nagad

  • Rocket

Retailers can also pay through Bank Transfer (BDT only).
⚠️ Please note: We do not accept international transactions or card payments.

Can I cancel my order or get a refund?

  • Refunds are only possible if the refund option is available in your order details.

  • Digital game deliveries are non-refundable and non-exchangeable once delivered.

  • Always check your order information to confirm eligibility for a refund before making a request.

What if I entered the wrong email?

If you entered an incorrect email address:

  • Please contact our Support Team immediately.

  • Alternatively, you can create a support ticket on our Discord server to resolve the issue.

How fast is delivery?

Most of our products are connected directly to our provider’s API, ensuring instant and reliable delivery.

  • Delivery speed may vary depending on the product, but details are always mentioned on the individual product page.

How can I contact support if I face issues?

We have dedicated support channels available:

Our team is ready to assist you quickly and effectively.

Information about us

CONTACT US FOR ANY QUESTIONS